Gs4 Security: The Wackenhut Corporation

Monday 10 December 2012

The Wackenhut Corporation

“When I was in the Army,I dealt with a lot of top brass,generals and such,as well as civilian media,”says McGrath, 59.“Nowadays,my interactions are with some very high-profile people –lawyers,executives,doctors, celebrities,and professional athletes.So the customer service skills I learned–as well as the ability to work with civilians–comes into play every day.”The retired master sergeant arrives at work daily at 7 a.m.and first reviews incident and hourly reports from the previous night.He then takes this information and compiles his own supervisor’s summary,which he e-mails to Wackenhut’s corporate headquarters in nearby Palm Beach Gardens. McGrath spends the rest of his day escorting visitors throughout the complex,meeting with property managers, and attending to any security concerns.“We have a good operation here,”he says.“I supervise seven officers.We monitor the entry of all visitors and have 32 cameras throughout the development,as well as 24-hour security, including one officer who patrols the grounds on foot and one guarding the gatehouse.”